Alerting From Email

It is possible to create an Email integration key from the Service Details page. This will generate a unique email address that can be used for creating alerts.

De-duplication happens by matching subject and body contents automatically. The email subject line will become the alert summary.

You can override de-duplication if needed and use a custom key by adding
+some_value here
before the “@” symbol. De-duplication behaves similarly to the Grafana and generic API integration keys: if there is an open alert, “duplicate suppressed” is logged, otherwise a new alert is created.

Custom Deduplication example

b3b16257-75e0-4b9f-9436-db950ec0436c@example.goalert.me
would become
b3b16257-75e0-4b9f-9436-db950e 0436c+some_value_here@example.goalert.me
which would match alerts created for the same service, to the same
some_value_here
key, regardless of the subject or body.

On the Service page, Add an Integration Key, select Email and SAVE Copy the Email address and use this with the email-based service that you want to alert on.